Frequently Asked Questions
Find answers to all your questions regarding shipping, returns, and our luxury fashion collections.
What shipping methods are available for international orders?
Suit Negozi Row offers worldwide express shipping through premium carriers like DHL and FedEx. Delivery typically takes 3-5 business days depending on your location.
How can I return an item that doesn't fit?
We offer a 14-day return policy from the date of delivery. Items must be in their original condition, unworn, and with all security tags and designer packaging intact.
Are all products on Suit Negozi Row authentic?
Yes, we guarantee that 100% of our products are authentic. We work directly with luxury fashion houses and authorized distributors to ensure the highest quality and legitimacy.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Can I track my order status in real-time?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress until it reaches your door.
Are customs duties and taxes included in the price?
For orders shipped within the EU, VAT is included. For international orders outside the EU, customs duties and taxes are calculated at checkout or handled upon delivery depending on your country's regulations.